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4-2 Troubleshooting
Problem Action
Calibrate the supply.
1. Turn off the printer.
2. Load supply for non-peel mode.
See Chapter 2, “Loading
Supplies and Printing,” for more
information.
3. Press and hold the FEED
button while turning on the
printer.
4. Release the FEED button after
the indicator light starts
flashing ORANGE. The printer
calibrates the black mark or die
cut sensor, measures the label
length, and prints the test
labels.
5. To resume normal printing, turn
off the printer, wait two
seconds, then turn it back on
again.
Problem with the supply. Load
different supply. See Chapter 2,
“Loading Supplies and Printing,” for
more information.
Printing stops and
indicator light turns
RED.
Or,
Printing is not lined
up correctly on
supply.
Clear a label jam. See “Clearing
Supply Jams,” in Chapter 3, for
more information.
Make sure the black mark/die cut
sensor is set correctly for your
supply type. See “Adjusting the
Black Mark/Die Cut Sensor,” for
more information.