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WorldCard duet 2 FAQ
Q: Why does it still indicate, on the bottom right of the WorldCard software, that
WorldCard duet 2 is not connected after connecting with WorldCard duet 2?
A: Please check whether the main body and the base are properly connected.
Q: I have taken a picture of a business card the size of a normal business card. But why
can I not see the entire card?
A: Please check if the opened exible ring has been pulled by the arrow pointer.
Q: Is there any relation between the angle of the business card and the outcome of
recognition?
A: Yes. Place the business card parallel to the lens for the best recognition results.
Q: I use a desk light to directly illuminate business cards for shooting in a dark place.
Will the image of the business cards be sharper?
A: WorldCard duet 2 will automatically balance exposure, brightness and contrast. Direct
lighting from a desk light will cause a contrary result. The best way is to have the shoot-
ing environment evenly lighted, such as positioning the desk light about 40 cm (about
16 inches) above WorldCard duet 2 and wait to shoot after the completion of automatic
balance.
Q: How do I take pictures of vertical business cards in portrait orientation?
A: Place the business cards in a horizontal orientation, the same as normal business cards.
Worldcard will automatically reorient and recognize the information on the cards after
shooting.