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❑
For the system administrator...
If youÕre the system administrator, youÕll have your own copy of the
Concorde
•
4500 AdministratorÕs Guide
, which provides you with the in-depth
information you need to set up and use the system. You may Þnd this
notebook useful, however, because it contains some problem solving
information under the
Solving Problems
tab as well as the system menu trees
under the
System Menu Trees
tab.
❑
For everyone...
Whether youÕve never seen a videoconferencing system before or you
consider yourself an old hand, youÕll Þnd the information under the
Worksheets
tab helpful. The worksheets list information your company decides
is important for you to know when videoconferencing.
Where Can You Get Help?
You can get help in a number of places.
❑
If you need help getting your system up and running...
See the
Solving Problems
tab. If you canÕt Þnd an answer there, call your system
administrator. The administratorÕs number should be listed on a worksheet
under the
Worksheets
tab.
❑
If you need help using the system...
Refer to the tab in this notebook thatÕs appropriate for the task youÕre trying to
accomplish. For example, if youÕre controlling a multipoint videoconference
for the Þrst time, you may want to read about that under the
Using Multipoint
tab. If youÕd rather use online help, press
HELP
on your keypad.
❑
If you canÕt Þnd an answer in the documentation or online help...
Call your system administrator. If your administrator canÕt help you, contact
your PictureTel service provider. The numbers for both the system
administrator and your service provider should be listed on a worksheet
under the
Worksheets
tab.
❑
If you know thereÕs a problem with the network...
Call your system administrator. If your administrator canÕt help you, call your
network provider. The numbers for both the system administrator and the
network provider should be listed on a worksheet under the
Worksheets
tab.