Pitney Bowes DM800i Series Postal Equipment User Manual


 
DM800i™ Series Digital Mailing System Operating Guide
SV61162 Rev. D 10-7
Envelope(s) getting
jammed (continued)
You are using envelopes that
have dimensions that are outside
the acceptable range. (continued)
To clear a jam from the transport deck:
1. Pull out on the transport release knob.
2. Remove the envelope.
3. If the jam occurred before the system
a
pplie
d postage to the envelope, the sys-
tem will now print the post
age on a tape.
4. Apply the postage tape to the envelope.
5. Push the transport deck back up until it
snaps into posit
ion.
6. Make sure the transport deck is level with
the feed dec
k.
7. Run a test pattern to make sure the print-
head isn’t damaged. Refer to the Printing a
T
es
t Pattern section in Chapter 9 in this
guide.
Envelope Feeding Problems
Description Possible Causes Solution
Transport Release Knob
Transport Deck