Pitney Bowes DM800i Series Postal Equipment User Manual


 
10 • Troubleshooting
10-12 SV61162 Rev. D
Weights on external
scale are erratic or
the scale does not
return to zero (con-
tinued)
For MP Series External Weighing
Pl
atform scales: The scale top
cover my not be seated properly
on the scale (continued)
4. If you do not have a flathead screw driver,
lif
t the corner and adjust the leg(s) until the
bubble is centered in the circle.
5. Replace the top cover and test the scale.
To test the scale:
1. Place a piece of mail of known weight and
co
rr
ect postage on the scale.
2. Press the Mode key
.
3. Select Att
ached Scale. "Attached Scale
Mode" appears in the display
4. Press the Class key
and enter a class.
5. Press the Ente
r key.
6. Check to see that the correct postage
amount app
ears on the screen.
Mail may be touching another
surface or
object.
Make sure you center the mail on the scale and
check to be sure it is not touching any other
surface or object.
Weighing Problems
Description Possible Causes Solution