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P75i User's Manual
General Info.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
28
SCREEN MESSAGE
ENCODING ERROR
READING ERROR
MAGNETIC ERROR
FLASH ERROR
OR
NO ACCESS
MEANING
Data cannot be written or
read from the card’s
magnetic stripe
Data cannot be read from
the card’s magnetic
stripe
The printer cannot detect
a magnetic stripe on the
card
ACTION
Check that the cards are loaded
with the magnetic stripe in the
correct orientation. Check
whether high or low coercivity
cards have been specified.
Check that the data conforms to
ISO specifications. See
Appendix A of this manual for
further information.
Check that the cards are loaded
with the magnetic stripe in the
correct orientation. Check
whether high or low coercivity
cards have been specified.
Check that the data conforms to
ISO specifications. See
Appendix A of this manual for
further information.
Check the card orientation
Contact your dealer for
technical support
Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then
unlock the print head assembly; this resynchronises the ribbon
automatically. When using a color ribbon, it should advance automatically
so that the leading edge of the Yellow panel is beneath the print head.
Ensure that the correct ribbon type has been specified in the Windows
driver.
Card Feed & Mechanical Errors: Ensure that the card thickness adjustment
has been set-up correctly to allow one card to feed.
Magnetic Encoding Errors: Check that the cards are inserted correctly in the
printer. Ensure that the cards are low or high coercivity as required, and are
set-up correctly in the printer driver (Appendix A).
Cleaning Alert: The printer has counted the number of cards printed and
has automatically flagged that a cleaning routine needs to be carried out.
(See Chapter 4).