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P75i User's Manual
General Info.
Getting Started
Operation
Printing a Card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
• There are non-printing horizontal lines (white) on the card
surfaces.
Possible Cause
A. Ribbon is not correctly positioned.
B. Print Head may be dirty.
C. Print Head elements may have been damaged (e.g. scratched or
burnt).
=> Solution
A1.Open cover and press down the Print Head Unlock Lever to open
the Print Head carriage. The Print Head will move up.
A2. Check that the ribbon is properly rolled onto the ribbon cores and
there are no wrinkles in the ribbon.
A3. Push down on the Print Head Lock Lever until an audible «click»
signals the locked-down position.
A4. Ribbon will automatically synchronize.
A5. Print again.
B1. Perform a Cleaning of the Print Head (see 4.2 Cleaning the Print
Head.
C1. Call service for Print Head replacement information.
• Poor Print Quality
Possible Cause
A.Ribbon may have been stored improperly or is damaged.
B.Cards may not meet specifications.
C.Contrast and/or Intensity may be set to values which are too high.
D.Dust or embedded contamination on elements of the Print Head.
=> Solution
A1.Change ribbon and print again.
B1.Use a different supply of cards.
C1.Adjust Contrast and/or Intensity values in software
D1.Perform a cleaning of the Print Head (see "Cleaning the Print Head")