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Troubleshooting Tips
Check the chart below to see if your problem is listed. If the following information
does not solve a particular problem, call your authorized Precor dealer. See
Getting Service
in this section for information.
Problem Solution
Electronics—no display • Dead batteries. Replace batteries (see
or erratic count
Changing the Batteries
in this section).
• Battery connections are dirty or are not making
contact. Clean or adjust the connections.
• Incorrect spacing between the reed switch and
the magnet. Make sure that the spacing is
between 1/8" to 1/4".
Adjust spacing by moving the reed switch
in or out of the rubber collar with your
fingers. See Photo 2 below.
Photo 2
Adjusting reed switch spacing.
Resistance cylinder
Magnet (1/8" to 1/4" spacing)
Reed switch
Stair arm
Squeaks • Frame loose. Check and tighten handrails and
the base and frame bolts.
Getting Service
Do not attempt to service the 719e climber yourself except for changing the
batteries or performing other maintenance tasks as described in this manual.
For further information about product operation or service, contact an
authorized Precor dealer (or a Precor Factory Authorized Service Company).
To locate the Precor dealer nearest you, call 1-800-4-PRECOR.