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MAINTENANCE AND TROUBLESHOOTING
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Error Message Possible Solution
Head Blocked?
Check print head carriage area for
obstructions.
Head Gap
Usually a result of a bad paper jam.
Check for paper wedged in the print head
nose shield area.
I/O Overflow
Make sure handshaking parameters set in
the printer and at the host computer match
each other.
Make sure interface cables are wired
correctly.
Preventive Maintenance
Very little preventive maintenance is required by your FormsMaster 8000se
series printer. It is only suggested that you periodically clear out any
excessive paper dust.
Also, the various bearings used in the FormsMaster 8000se should not
require any lubrication. If you do choose to lubricate any bearings, use only
a 30 Wt. non-detergent motor oil. DO NOT use any grease or any
vegetable based oils.
Obtaining Service
If your FormsMaster 8000se series printer should require service, please
contact the company where you purchased the printer. If you do not know
where the printer was purchased, please call 800-368-4636 to obtain the