Filter
Top Products
11–Troubleshooting Guidelines
Troubleshooting Tools
NE0154601-00 C 11-3
Windows Server Tools
The troubleshooting tools available in Windows Server are described in
Table 11-1.
Linux Tools
The troubleshooting tools available in Linux are described in Table 11-2.
Table 11-1. Troubleshooting Tools in Windows Server
Tool What it Provides
systeminfo The systeminfo tool provides detailed information about the
operating system version, CPU, system manufacturer and
model, memory configuration, hot fixes, and network cards.
Device manager The device manager shows the hardware configured on the
system.
Driver tab The driver tab displays device status, QLogic adapter informa-
tion, debug counters for gathering support log details, diagnos-
tics test cases, statistics, driver version, and resources.
ipconfig The ipconfig tool shows IP network settings; it also releases
and renews by adapter or connection.
%systemRoot%\
windows\inf\
QLsetup.log
This log contains messages from the installer program (MSI);
these messages indicate if the installation was successful.
Windows event log The Windows event log is the main source of information for
device driver problems and events. The QLogic adapter’s
device drivers indicate status by logging events in the system
event log.
Table 11-2. Troubleshooting Tools in Linux
Tool What is Provides
nxdebug1 Linux script does not require the nx_nic driver to be loaded. This tool
gathers information on the kernel, any GPL or nx_nic driver loaded,
RPM packages, processor, memory, interrupts, PCI bus, dmesg (last
50 messages), and network configuration.
nxdebug2 Linux script does require the nx_nic driver to be loaded. This tool
gathers kernel configuration, nx_nic device stats, multicast settings,
nx_nic driver messages from the /var/log/messages file, mod-
probe info, SLAB information, buddy information, I/O memory infor-
mation, sysctl information, the complete dmesg log, ethtool
details on the nx_nic interface, and specific nx_nic status.