Quatech DSE-410D Network Card User Manual


 
14 Appendix E: Warranty
Quatech, Inc. warrants the Serial Device Server to be free of defects in materials and
workmanship for a period of five (5) years from the date of purchase. Quatech, Inc. will repair
or replace any board that fails to perform under normal operating conditions and in accordance
with the procedures outlined in this document during the warranty period.
Any damage caused by external causes, including problems with electrical power, servicing not
authorized by Quatech, negligent installation or operation, failure to follow documented
procedures, abuse, or general misuse of the product is not covered by the warranty. Custom
configured products are non-refundable. Quatech makes no express warranties except those
stated in this paragraph and in the applicable warranty statements for specific products in effect
on the date of invoice. No representation is made regarding the suitability of this product for
any particular purpose.
To request warranty service, you must call Quatech at (800) 553-1170, or submit the on-line
form at:
http://www.quatech.com/support/support.php within the warranty period with a
description of the problem. If warranty service is required, Quatech will issue a Return Material
Authorization (RMA) Number. You must ship the defective product back to Quatech during the
warranty period in its original or equivalent packaging, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment. Quatech will ship the repaired or
replacement products to you.
Quatech reserves the right to modify its warranty at any time, in its sole discretion. All software
is provided subject to the license agreement that is part of the package. Customer agrees that it
will be bound by the license agreement once the package is opened or its seal is broken.
Quatech does not warrant any software under this Agreement. Warranties, if any, for software
are contained in the license agreement that governs its purchase and use.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. QUATECH'S SOLE
OBLIGATION (AND CUSTOMER'S SOLE REMEDY) WITH RESPECT TO THE
FOREGOING LIMITED WARRANTY SHALL BE TO, AT ITS OPTION, REFUND THE
PURCHASE PRICE OR REPAIR/REPLACE ANY DEFECTIVE PRODUCTS, PROVIDED
THAT QUATECH RECEIVES WRITTEN NOTICE OF SUCH DEFECTS DURING THE
APPLICABLE WARRANTY PERIOD. CUSTOMER MAY NOT BRING AN ACTION TO
ENFORCE ITS REMEDIES UNDER THE FOREGOING LIMITED WARRANTY MORE
THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF ACTION. ALL
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCTS, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
Document Number: 940-0186-100 – DSE-410D Owner’s Manual E-1
Quatech, Inc. - 5675 Hudson Industrial Parkway, Hudson, OH 44236 – 330.655.9000
http://www.quatech.com