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Chapter 5
Internet Connection Troubleshooting
E-DOC-CTC-20050126-0005 v1.0
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A comprehensive LED overview can be found in the SpeedTouch™ User’s Guide.
WLAN LED is
flashing or not lit
The WLAN LED flashes if there is wireless LAN
activity and can have different colours:
Green: The SpeedTouch™ wireless access
point is operating in WPA security mode.
Make sure to use the same WPA encryption
on the WLAN client.
Amber: The SpeedTouch™ wireless access
point is operating in WEP security mode.
Make sure to use the same WEP encryption
on the WLAN client.
Red: The SpeedTouch™ wireless access point
uses no security.
The WLAN LED is not lit if the SpeedTouch™
wireless access point is disabled. For wireless
networking, ensure the WLAN is enabled on the
SpeedTouch™:
1 Go to the SpeedTouch™ web pages.
2 In the menu select Home Network >
Interfaces.
3 Click the WLAN.
4 Click Configure.
5 Select Interface Enabled.
- OR -
Press and hold the Association / Registration
button until the WLAN LED is lit (green, amber or
red).
The WLAN LED is toggling between red and green:
If new stations are only allowed via registration
and if you pressed the Association / Registration
button, the ACL will be unlocked for 30 seconds
during which you can connect new wireless
clients.
Red Internet LED or
No Internet LED
There was an authentication failure. This will
usually present itself as an error message
regarding an incorrect password.
Check that your user name is correct. For
ADSL connections, the user name is normally
in the form of username@ISP.
Check that your password is correctly
entered. The password is case sensitive.
If you continue to get password failures, contact
your ISP.
The wrong service profile was selected. Restart
the setup of your SpeedTouch™, and make sure to
select the correct service profile.
LED status Possible solutions