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M301N2T-PRB User’s Manual 5. Troubleshooting
REJ10J0037-0100 Rev.1.00 Mar.16, 2005
Page 44 of 48
5.3 How to Request for Support
After checking the items in "5 Troubleshooting", fill in the text file the installer of the emulator debugger generates in the
following directory and email to your local distributor.
\SUPPORT\product-name\SUPPORT.TXT
For prompt response, please specify the following information:
(1) Operating environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- Operating mode: Single-chip, memory expansion, or microprocessor mode
- Clock supply to the MCU: Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
- Frequency of errors: always/frequency ( )
(3) Problem