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5-14 Troubleshooting
PM Counter Exceeded
The printer has printed more than
400,000 pages. Service maintenance
is required.
Contact your authorized Service
Technician.
PM Counter Warning
The printer has printed more than
390,000 pages.
Be aware that preventative service
maintenance is required at 400K
pages.
Preserving Parameters The printer is saving user setting. -
Printing xxx / yyy
Status message. Displays the number
of copies printed / the number of
copies requested.
Wait for the printer to return to a Ready
state.
Processing
Status message. The printer is
processing print job data.
Wait for the printer to return to a Ready
state.
Ready
The printer has warmed up and
initialized and is idle while waiting for
data.
None.
Resetting
Status message. The printer is
resetting the configuration.
Wait for the printer to return to Ready
state.
Sleep Mode
The Energy Save time has been
reached and the printer is in energy
saving mode.
Touch the OCP to initialize the printer.
Stacker x Basket Not Set
Check Basket
The stacker basket is not seated
properly. x is the stacker number.
Reseat the basket.
Stacker x Basket Size
Change Basket
The stacker basket is the wrong size
for the requested paper type. x is the
stacker number.
Change the basket.
Stacker x Front Cover Open
Close Cover
Self-explanatory. Close the cover.
Stacker x Mixed Paper
Empty Basket
The stacker contains paper from a
previous job.
Remove the paper.
Stacker x Paper Full
Remove Paper
The stacker is full. x is the stacker
number.
Remove the paper.
Stacker x Top Cover Open
Close Cover
The top cover of the indicated stacker
is open. x is the stacker number.
Close the cover.
Stacker
x V Path Cover Open
Close Cover
The V path cover of the indicated
stacker is open. x is the stacker
number.
Close the cover.
Sub Tray Cover Open
Close Cover
Self-explanatory. Close the cover.
Sub Tray Paper Full
Remove Paper
Self-explanatory. Remove the paper.
Switch Back Cover Open
Close Cover E045
Self-explanatory.
Close the switch back cover (on the
left side of the printer).
Toner Collector Bottle Full
Replace Bottle E010
Self-explanatory. Replace the toner collector bottle.
Toner Collector Not Set
Check Toner Bottle E01D
The toner collector bottle is not seated
properly.
Reseat the bottle.
Toner Low
Add Toner
Print quality will diminish until toner is
replenished.
Supply toner.
Message Description Corrective Action