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Error Code Solution
4XXX43 A TIFF file could not be received via Internet Fax properly.
• The compression method of the received TIFF file was
other than MH/MR/MMR. Ask the sender to check the
TIFF file.
4XXX44 A TIFF file could not be received via Internet Fax properly.
• The resolution of the TIFF file was not supported, or the
width of the TIFF file was A3 or B4. Ask the sender to
check the TIFF file.
4XXX45 A TIFF file could not be received via Internet Fax properly.
• The format of the TIFF file was other than TIFF-S/F. Ask
the sender to check the TIFF file.
4XXX46 The machine memory reached capacity while receiving an
Internet Fax.
• The fax was too large. Ask the sender to resend the
document in parts as several smaller individual faxes, or
send at a lower resolution.
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem Solution
Cannot send faxes.
• See the solutions provided for errors 1XXX32 to 1XXX84
in the above table.
• The machine cannot accept a new fax job because there
are 5 unsent faxes in memory already. Wait until any of
those faxes is transmitted completely, or use the [Delete
TX Standby File] function to delete unnecessary faxes. For
details, see p.270 "Fax Feature Settings".
Cannot receive faxes.
See the solutions provided for errors 2XXX32 to 2XXX84 in the
above table.
Fax Problems
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