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The following troubleshooting tips may help if you experience problems. Contact your
dealer or ATI for more advanced troubleshooting information.
• Check that the card is seated properly in the AGP slot.
• Ensure the display cable is securely fastened to the card’s display connector.
• Make sure that the monitor and computer are plugged in and receiving power.
• If necessary, disable any built-in graphics capabilities on your motherboard.
For more information, consult your computer’s manual or manufacturer.
(NOTE: Some manufacturers do not allow the built-in graphics to be disabled or to
become the secondary display.)
• Make sure you selected the appropriate display device and graphics card when you
installed the ATI driver.
• For more troubleshooting tips, right-click the ATI icon in the taskbar and select
Troubleshooting.
• If you have problems during bootup, start your computer in Safe Mode. In
Windows
98 or Windows
Me, press and hold the CTRL key until the
Microsoft
Windows
Startup Menu appears on the screen. Then select the
number for Safe Mode, and press Enter. (You can also use F8 to bring up the
Microsoft Windows
Startup Menu.) In Safe Mode, bring up the Device
Manager and check for duplicate display adapter and monitor entries if you are
only using one graphics card.
• For more assistance, use the Troubleshooting Guide located in the Windows
Help or contact your computer manufacturer.
ATI is a registered trademark of ATI Technologies Inc. in Canada, the United States and/or other countries. Windows is a
registered trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks and/or registered
trademarks are the properties of their respective owners.