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Wireless Router RNX-GX4 User’s Manual
50
Appendix B – Troubleshooting
Q: What is the IP address of my RNX-GX4?
A: The default IP address is 192.168.1.1.
However If you changed the IP address in “LAN IP address” of “LAN Setup” and
have forgot, you might get the IP address of RNX-GX4 by looking up the IP address
of the default gateway for your computer.
To do this in most Windows OS computers, click Start > Run, Type “cmd”, and then
enter “ipconfig”. The IP address of the Default Gateway should be the IP address of
the RNX-GX4 (This applies to most home network environments).
If your RNX-GX4 is a DHCP client, you can find your IP address from the DHCP
server. This information is only available from the DHCP server which allocates IP
addresses in your network. Find this information directly from the DHCP server or
contact your system administrator for more information. Or you will need to reset
your RNX-GX4 to default. This means your current settings will be lost.
Q: I don’t remember my password.
A: The default password is “guest”. If this doesn’t work, you have to reset your
RNX-GX4 using the “Default” button on the back of the RNX-GX4, Please see
Section 3.12.1, page 46
for detailed steps in resetting your RNX-GX4 manually.
Q: I cannot see or access the Login screen in the Web Management page.
A: Make sure you are using the correct IP address. You can also try below methods.
h The default IP address is 192.168.1.1.
h If you changed the default IP address, please use your changed IP
address.
h If you changed the IP address and have forgotten it, see the Question 1
on how to find the IP address of your RNX-GX4.
h Reset the device to its factory defaults, and try to access the RNX-GX4
with the default IP address
h If the problem continues, contact the network administrator or Rosewill.
Q: I cannot access the Internet.
A: Check the hardware connections, and make sure the LEDs are behaving as