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Wireless Router RNX-GX4 User’s Manual
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expected.
Please follow the steps below to make sure the RNX-GX4 is connected with you
modem.
h Configure your settings correctly i.e. DHCP, SSID, Password.
h Save your settings.
h Reboot your RNX-GX4 and your ADSL/Cable modem.
h If rebooting your ADSL/Cable modem doesn’t work, please call your
ADSL/Cable provider and ask them to reset and restart your
ADSL/Cable Modem. (This is due to some newer ADSL/Cable modems
are now equipped with a battery for when power is lost, i.e. Time
Warner Cable Modems, will keep the modem on and connected. Due to
the ADSL/Cable modem not assigning the correct DHCP information,
the Rosewill Routers can not work correctly and assign DHCP to the
client computers.)
h Make sure you entered your ISP account information correctly. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
h If you are trying to access the Internet wirelessly, make sure the
wireless settings in the PC/NB are the same as the settings in the
Router.
h If the problem continues, contact your ISP.
Q: I cannot access the Internet anymore. I had access to the Internet (with the
RNX-GX4), but my Internet connection is not available anymore even if I use
wired connection.
A: Check the hardware connections, and make sure the LEDs are behaving as
expected.
h Reboot the RNX-GX4.
h Check if your modem is flashing any red lights, if it does, please contact
your ISP.
Q: My internet connection is slow.
A: There might be a lot of traffic on the network.
h Look at the LEDs, to see if RNX-GX4 is transferring and receiving a lot
of information. LED will flash rapidly under heavy transmitting. Try
closing some programs that using the Internet, especially peer-to-peer
applications such as BT, eDonkey, and etc.
h Check the signal strength. If the signal strength is low, try moving the
RNX-GX4 closer to the AP if possible, and look around to see if there