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Troubleshooting_ 74
Message Meaning Suggested solutions
[ccc] toner cart.
error
Error: [aaa]
Open/close door
The toner cartridge is
wrong installed.
Open and close the front
cover. If the problem
persists, call for service.
Prepare new [ccc]
toner
Prepare new [ccc]
toner cartridge
Small amount of toner
is left in the cartridge.
The estimated
cartridge life of toner
is close.
Prepare a new cartridge
for replacement. You
may temporarily increase
the printing quality by
redistributing the toner.
(See "Redistributing
toner" on page 68.)
Replace new [ccc]
toner
Replace with new
[ccc] toner
cartridge
A toner cartridge has
almost reached its
estimated cartridge
life.
You can choose Stop or
Continue as shown on
the control panel. If you
select Stop, the printer
stops printing and you
cannot print any more
without changing the
cartridge. If you select
Continue, the printer
keeps printing but the
printing quality cannot be
guaranteed.
Replace the toner
cartridge for the best print
quality when this
message appears. Using
a cartridge beyond this
stage can result in
printing quality issues.
(See "Replacing the toner
cartridge" on page 84.)
Samsung does not
recommend using
non-genuine
Samsung toner
cartridge such as
refilled or
remanufactured.
Samsung cannot
guarantee
non-genuine
Samsung toner
cartridge's quality.
Service or repair
required as a result
of using
non-genuine
Samsung toner
cartridges will not
be covered under
the machine
warranty.
Replace new [ccc]
toner
End of life. Replace
with new [ccc]
toner cartridge
A toner cartridge has
reached its estimated
cartridge life. The
printer stops printing.
Estimated
cartridge life
means the
expected or
estimated toner
cartridge life,
which indicates
the average
capacity of
print-outs and is
designed
pursuant to
ISO/IEC 19798.
The number of
pages may be
affected by
operating
environment,
printing interval,
media type, and
media size.
Some amount of
toner may
remain in the
cartridge even
when Replace
new [ccc] toner
appears and the
printer stops
printing.
Replace the toner
cartridge. (See
"Replacing the toner
cartridge" on page 84.)
[ccc] toner Not
Compatible
[ccc] toner
cartridge is not
compatible.
Check guide
The toner cartridge
you have installed is
not for your machine.
Install a
Samsung-genuine toner
cartridge, designed for
your machine.
[ccc] toner not
Installed
[ccc] toner
cartridge is not
installed.
Install toner
The toner cartridge is
not installed or the
CRUM (Consumer
Replaceable Unit
Monitor) in the
cartridge is not
properly connected.
Reinstall the toner
cartridge two or three
times. If the problem
persists, the toner
cartridge is not being
detected. Call for service.
Door is open or
Check Transfer
belt
The front cover or the
top cover is not
securely latched.
Close the cover until it
locks into place.
Fan error
Error: [aaa]
Turn off then on
There is a problem in
the machine.
Turn the machine off and
turn it on again. If the
problem persists, call for
service.
Fuser error
Error: [aaa]
Turn off then on
There is a problem in
the machine.
Turn the machine off and
turn it on again. If the
problem persists, call for
service.
Message Meaning Suggested solutions