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Troubleshooting
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The device beeps and the battery icon ashes
Your battery is low. Recharge or replace the battery to continue using the
device.
The battery does not charge properly or the device turns o
If the battery will no longer charge completely, dispose of the old battery
properly and replace it with a new battery (refer to your local ordinances for
proper disposal instructions).
Your device is hot to the touch
When you use applications that require more power or use applications
on your device for an extended period of time, your device may feel hot
to the touch. This is normal and should not aect your device's lifespan or
performance.
Error messages appear when launching the camera
Your Samsung mobile device must have sucient available memory
and battery power to operate the camera application. If you receive error
messages when launching the camera, try the following:
Charge the battery.
•
Free some memory by transferring les to a PC or deleting les from your •
device.
Restart the device. If you are still having trouble with the camera
•
application after trying these tips, contact a Samsung Service Centre.
Outgoing calls are not connected
Ensure that you have pressed the Dial key.•
Ensure that you have accessed the right cellular network.•
Ensure that you have not set call barring for the phone number you are •
dialling.
Incoming calls are not connected
Ensure that your device is turned on.•
Ensure that you have accessed the right cellular network.•
Ensure that you have not set call barring for the incoming phone number.•
Others cannot hear you speaking on a call
Ensure that you are not covering the built-in microphone.•
Ensure that the microphone is close to your mouth.•
If using a headset, ensure that it is properly connected.•
Audio quality is poor
Ensure that you are not blocking the device's internal antenna.•
When you are in areas with weak signals or poor reception, you may lose •
reception. Move to another area and try again.
When dialling from contacts, the call is not connected
Ensure that the correct number is stored in the contact list.•
Re-enter and save the number, if necessary.•
Ensure that you have not set call barring for the contact's phone number.•