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Error messages appear when opening music les
Some music les may not play on your Samsung mobile device for a variety
of reasons. If you receive error messages when opening music les on your
device, try the following:
Free some memory by transferring les to a PC or deleting les from your
•
device.
Ensure that the music le is not Digital Rights Management (DRM)-
•
protected. If the le is DRM-protected, ensure that you have the
appropriate license or key to play the le.
Ensure that your device supports the le type.
•
Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is activated on your device.•
Ensure that the Bluetooth wireless feature is activated on the device you •
wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are within the
•
maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service
Centre.
A connection is not established when you connect the
device to a PC
Ensure that the PC data cable you are using is compatible with your •
device.
Ensure that you have the proper drivers installed and updated on your
•
PC.