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Error Message
Explanation
Solution
NON-RFID DATA On Rfid Tag
A job was printed that had no RFID
commands on at least one form of
the job while RFID tags were
installed in the printer and the Non-
RFID Warning menu item is set to
Enable.
Press LINE to clear the message.
Set Non-RFID Warning to Disable,
print a job with RFID commands
on every form, or install non-RFID
labels in the printer
RFID Comm Err
Check Cable
RFID error: communication cannot
be established with the RFID
encoder. Reader will be set to
Disable in the RFID (or RFID
CONTROL) menu and the
previous port settings restored
Press LINE to clear the message.
RFID FW ERR: Version
Mismatch
The RFID encoder firmware
version is not capable of operating
with the printer software.
Press LINE to clear the
message.
Re-download the program file to
the printer.
RFID LOCK CMD: Not
supported!
A lock command was executed on
a tag which does not support
locking. All Class 1 tags and most
Gen 2 tags support locking. Other
tag classes such as Class 0+,
Class 1.19, and Class Zuma do
not support locking.
Press LINE to clear the
message.
Remove the lock command from
the application.
RFID MAX RETRY Check
System
Error Handling = Overstrike in the
RFID (or RFID CONTROL) menu,
and the Label Retry count has
been exhausted.
Press LINE to clear the message.
RFID TAG ERR: Read-Only
Tag
A write was attempted on a
read-only tag.
Press LINE to clear the message.
Change media to writable tags or
remove the write command from
the application
RFID TAG FAILED Check Media
Error Handling = Stop in the RFID
(or RFID CONTROL) menu, and
the RFID encoder could not read
the RFID tag.
Press LINE to clear the message.
RFID UNLOCK CMD: Not
Supported!
An unlock command was executed
on a tag which does not support
locking.
Press LINE to clear the message.
Remove the unlock command
from the application.
RFID ACS FIELD: Not Supported The ACS field was accessed on a
tag which does not support the
ACS field
Press LINE to clear the message.
Remove references to the ACS
field from the application
RFID KIL FIELD: Not
Supported!
The KIL field was accessed on a
tag which does not support the
KIL field.
Press LINE to clear the message.
Remove references to the KIL field
from the application.
4. Error Messages
The RFID encoder can detect a number of errors. When one of these errors occurs, the RFID encoder
alerts the printer to perform the currently selected error action