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PN9001114 Page 37
Trouble Shooting
The power will automatically be turned off 30 seconds after low battery is indicated.
Make sure the power is off before removing the battery pack, and recharge the
battery.
* Please consult your nearest Customer Service Center or dealer.
Cause Solution
FLASH ROM reading/writing error 1. Replace the flash ROM.
2. Download the program again.
1. Cover isn’t locked.
2. Cover micro switch is not working
properly.
1. Lock the cover.
2. Adjust the micro switch.
Out of paper Load new labels
1. Sensor level isn’t accurate.
2. Sensor type doesn’t match.
3. Label is wandering.
4. Sensor position isn’t accurate.
1. Adjust the sensor level.
2. Adjust the sensor type.
3. Reset the labels properly.
4. Adjust the position of the sensor.
1. Received data over the buffer
quota.
2. The protocol between the printer
and host doesn’t match.
1. Adjust the data amount at the host
side so that it won’t exceed the
buffering quota.
2. Match the protocol.
The head is broken Replace the head
Not an error. The over heating
protection function activates when
the head temperature rises above
70°C.
The function will deactivate when the
head temperature goes down to 60°C.
You are approaching the quota on the
buffer.
Pause the data transmission and wait
till the buffer is empty before trying
again.
Cause Solution
Batteries haven’t been recharged
properly
Recharge the battery.