Filter
Top Products
4-10
Solution
Problem
Smudges on printed
sheets
Specified paper is not
selected.
Paper misfeeds
frequently.
Printed image rubbed
off or paper crimped.
Touch panel is too
dark or too light.
(in case of operation
panel with touch
panel)
Password entry is
requested.
A job is not held in the
job retention function.
(A notice page is
printed.)
●
Is a message indicating a need of
maintenance displayed?
Maintenance is required.
●
Paper damp? Be sure to store paper in the wrapper in a
dry location and do not store paper in a
location that is
●
humid
●
at a high temperature or an extremely
low temperature
●
exposed to direct sunlight
●
dusty location.
●
Has the paper size been set when
the paper size in a tray was
changed?
Be sure to set the paper size referring to
"Method of setting paper size and type"
when you change the paper size in a tray.
(page xxxx)
●
Paper curled or damp? Do not use curled or crimped paper. If you
do not use paper for a long time, store
paper in the wrapper in a dry location.
●
Paper curled and misfed in the
duplex module or finisher?
Paper may be curled when output
depending on the paper type and quality.
Remove paper from the paper tray or the
bypass tray, turn it upside down, and load
it again.
●
Is paper size or weight out of the
allowable range?
Use paper in the allowable range.
●
Does the number of jobs reach 100? Delete unnecessary hold jobs.
●
Password set in the retention
function?
Password is needed when executing
printing. If the password is not known,
printing cannot be executed.
●
Is LCD contrast properly adjusted? Adjust the contrast using "DISPLAY
CONTRAST" of custom settings. (page
xxxx)
TROUBLESHOOTING