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TROUBLESHOOTING
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The inserter does not
operate.
Are any inserter covers open? Close all covers.
"Disabling of inserter" is enabled in the
administrator settings.
Check with your administrator.
Check the administrator settings and disable "Disabling
of inserter".
A paper misfeed message appears. Remove the misfed paper.
☞ "REMOVING MISFEEDS" (page 8-8)
The [START] key light is not illuminated. Make sure that the punch or staple key has been
selected on the operation panel of the inserter.
☞ 1. BEFORE USING THE MACHINE "MANUAL
OPERATION OF THE INSERTER" (page 1-63)
Paper misfeed occurs The paper is curled or damp. Do not use curled or folded paper. When the inserter is
not going to be used for a long time, remove the paper
from the inserter, place it in a bag so that it does not
absorb moisture, and store it in a cool and dark place.
A paper misfeed
occurs when paper is
fed from the inserter.
Do the size and orientation of the loaded
paper match the paper size and
orientation set in "Paper Tray Settings"?
Make sure paper size and orientation set in "Paper Tray
Settings" match the size and orientation of the loaded
paper.
➞ System Settings >"Paper Tray Settings">"Tray
Settings"
A double feed occurs
when transparency
films are fed from the
inserter.
Are multiple transparency films loaded
on the tray of the inserter at once?
Load one sheet on the tray at a time.
Depending on the type of transparency film, a double
feed may occur.
A message appears
each time paper is
placed in the paper
tray of the inserter.
Were the size and orientation of the
paper for the inserter set as explained in
"Paper Tray Settings"?
To ensure that the correct paper (size and orientation) is
loaded in the inserter, the machine indicates the current
paper size setting each time paper is placed in the
paper tray.
Problem Point to check Solution