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10 TROUBLESHOOTING
Check the following points before you make a request for repair.
The power does not turn on.
· Is specified AC adapter or battery pack being used ?
· Are the AC cable and AC adapter connected correctly ?
· Is the AC adapter connected to the printer correctly ?
· Is the battery pack fully recharged?
The printer does not print.
· Is the interface cable connected correctly ?
· Is the interface cable that meets the Interface Specifications of the User’s Guide
being used ?
· Are used communication method and the function setting of the printer correct?
· Is the Bluetooth or IrDA communication status good ?
· Are the communication conditions for the printer and the host device correct ?
· Is specified paper being used ? Is the paper orientation (top/bottom) correct ?
The ERROR lamp is lit or the POWER lamp blinks.
· See the Lamp Display on page 14.
· Is the printer function setting correct ?
The battery pack Is not installed.
· Is the battery pack correctly oriented ?
· Is the correct battery pack being used ?
The battery runs out soon even if recharged.
· Has the battery been recharged correctly ?
· If the battery pack is recharged correctly, but does not last for a long time, it is almost
dead. Replace it with a new one.