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APPENDIX F: TROUBLESHOOTING | 51
SYMPTOM:
When I press the trigger button, nothing happens.
POSSIBLE REASON SOLUTION
The hardware button is
defective.
Test the button by assigning a
different program to it and
make sure it works properly.
If needed, use the SocketScan
utility to assign a different
button to trigger the scanner.
You are using an older Palm
Treo and have not assigned
the trigger to Button 1 or 2.
Download the latest ROM for
your device, or use the
SocketScan utility to change
the button assignment to
Button 1 or 2.
SocketScan is configured to
automatically launch Blazer.
Use the SocketScan utility to
either deselect Auto-launch or
to change the Auto-launch
application.