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Appendix G
Technical Support
For help on SocketScan, tap Start | Help on a Pocket PC, or tap
on the
icon on a Palm device.
If you have trouble installing or using the SD Scan Card, Socket
has different support options to help you.
Online Knowledge Base: Search for articles, Frequently Asked
Questions or Hot Topics any time, day or night.
www.socketmobile.com/support
Click on FAQs.
Online Requests: Register your product and submit a question
to our Technical Support Team.
www.socketmobile.com/support/support/login.asp
By Phone: Contact our Tier 1 Technical Support by calling either:
• USA & Canada Toll-Free: 800-279-1390
• Direct: +1- 510-933-3020
Please refrain from disassembling the scanner. Disassembly of
this device will void the product warranty.
52 | APPENDIX G: TECHNICAL SUPPORT