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Sony Notebook Computer User Guide
78
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My modem connection is slow
Many factors influence modem connection speed, including telephone line noise or
compatibility with telephone equipment (such as fax machines or other modems). If
you think your modem is not connecting properly to other PC-based modems, fax
machines, or your Internet Service Provider, check the following:
Haveyourphonecompanycheckthatyourphonelineisfreefromanylinenoise.
If your problem is fax-related, check that there are no problems with the fax
machine you are calling and that it is compatible with fax modems.
If you are having a problem connecting with your Internet Service Provider, check
that the ISP is not experiencing technical problems.
If you have a second phone line available, try connecting the modem to that line.
My Modem Cannot Establish a Connection
The modem dialing mode may be incompatible with your telephone line.
Check the dialing mode:
1 Open My Computer,
2 Open the Control Panel,
3 Click View all Control Panel options if all options are not displayed
4 Open Modems,
5 Select COM One Platinium Card Discovery V.90,
6 Choose Dialing Properties.
Modify the dialing property Pulse dial or Tone dial according to your telephone line.