Getting Help
Troubleshooting
Sony Notebook Computer User Guide
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About Memory Stick
My image file does not open, even though I insert a Memory Stick into the slot.
VisualFlow is automatically started by default, if you insert a Memory Stick into the
slot. If VisualFlow is active and the Memory Stick image files are not displayed, the
Memory Stick format type might be different.
Copy the Memory Stick data to your hard disk and format your Memory Stick by
means of the Memory Stick Formatter software which is installed on your machine.
My Memory Stick does not work. I cannot access the S: Drive.
1 Go to Control Panel,clickView all Control Panel options if all options are not
displayed.
2 Double-click on the System icon, then click on the Device Manager tab.
3 Click Refresh.
About Power Saving Modes
I cannot put my computer in any Standby mode (Hibernation or supend): the system gets
unstable.
Quit all the applications you launched and restart the system. If you don't succeed,
please refer to the question My computer does not shut down.
My system cannot enter System Suspend mode
If a disk drive is inserted into the PC card slot, close the card and remove it. See To
remove a PC Card for details.