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Getting help
Troubleshooting
Sony Notebook User Guide
78
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Troubleshooting
This section describes how to solve common problems you may encounter when using
your computer. Many problems have simple solutions, so try these suggestions before
you contact VAIO-Link.
About the computer and software, see page 78
About the display, see page 82
About CD-ROMs and diskettes, see page 82
About sound, see page 84
About the modem, see page 85
About peripherals, see page 86
See also the online FAQ provided on your Documentation CD-ROM.
About the computer and software
My computer does not start
Check that the computer is plugged into a power source and that it is turned on.
Check that the power indicator on the front panel of the computer indicates that
the power is on.
Check that the battery packs are inserted properly and that they are charged.
Make sure there is no diskette in the floppy disk drive.
Confirm that the power cord and all cables are connected firmly.
If you have plugged the computer into an UPS, make sure the UPS is turned on
and working.
When you reconnect devices
(other than USB devices), be
sure to turn off the computer as
described in Shutting down
your computer. If you turn off
the computer in other ways, it
may result in data loss.