VAIO
®
Notebook Quick Start
36
Software Support Information
Acrobat
®
Reader, Adobe Photoshop Elements, (Adobe Systems, Inc.)
America Online
®
(America Online, Inc.)
CompuServe
®
2000 (CompuServe Interactive Services, Inc.)
Netscape Communicator
®
(Netscape Communications Corp.)
Norton AntiVirus (Symantec Corporation)
Web site http://www.adobe.com/
phone 206-628-2746 (fee-based support)
fax 206-628-5737
e-mail techdocs@adobe.com
hours M-F, 6 AM-5 PM PT
Web site http://www.aol.com
phone 800-827-3338
hours 7 days a week, 24 hours a day
Web site http://www.compuserve.com
phone 800-848-8990
Web site http://www.netscape.com/
phone 888-4SONYPC (888-476-6972)
*
* Support from 1-888-4SONYPC is free of charge for 90 days after the original date of purchase.
hours 7 days a week, 24 hours a day
Web site http://www.symantec.com/techsupp/
phone 800-927-3991 / 900-646-0007
*
* Support from 1-800-927-3991 is fee-based per incident. Support from 1-900-646-0007 is fee-based
per minute. The on-line support is free of charge.
hours 7 days a week, 24 hours a day