Filter
Top Products
41
GB
Troubleshooting
If paper jams
If the print paper jams, the ERROR
indicator lights or flashes rapidly and
printing stops.
When the ERROR indicator lights,
remove the print paper and resume
printing.
When the ERROR indicator flashes
rapidly, turn off the power with the
print paper and print cartridge loaded.
Then turn on the printer again. When
the printer’s initial loading process ends,
remove the paper tray from the printer.
Check if there is jammed paper in the
paper outlet or feeding slot of the printer
and remove the jammed paper, if any.
Note
If you cannot remove the jammed paper,
contact your Sony dealer or service facilities.
To turn off the printer
Keep pressing STANDBY for longer
than one second until the STANDBY
indicator turns to red.
Customer support home page
The latest support information is
available at the following homepage
addresses:
For the customers in the U.S.A.:
http://www.sel.sony.com/SEL/
service/conselec/
For the customers in Canada:
http://www.sony.ca/service
For the customers in Europe:
http://www.sonydigitallink.com/
index/index.asp
For the customers in Singapore:
http://www.css.ap.sony.com
Pull out the
jammed paper
slowly.
Take out the
paper tray to
remove the
jammed paper.