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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
Read Me First
Contains Frequently Asked Questions, the most
up-to-date information on using your computer, and
software support information.
2
VA I O
®
C1
PictureBook™
Computer User
Guide
The User Guide (this manual) contains information
on how to get the most from your computer, find
help, and solve common problems. It also contains
product specifications.
3
Customizing
Your VAIO
®
C1
PictureBook™
Computer
The electronic document contains additional
information on customizing your computer. You can
access this guide from the Windows Start menu by
selecting Programs/VAIO/Documentation.
4
Manuals and
online help files
that may
accompany
your
preinstalled
software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
5
Knowledge
Database
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for
the corresponding solutions online. You can access
the Sony Knowledge Database at:
http://www.sony.com/pcsupport