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4 CONTENTS
Cannot remember the document password for a Private Print job...................................... 79
Printer Driver Problems .........................................................................................................80
Cannot print (port setting problems) .................................................................................... 80
Cannot print (SNMP Community Name problems).............................................................. 80
Command line options not processed ................................................................................. 80
Retrieval of printer configuration failed................................................................................ 81
Cannot print a job as expected using PS3 printer driver ..................................................... 81
Cannot change settings on the [Fonts] tab and the [Configuration] tab .............................. 81
Network Connection Problems ............................................................................................. 82
Cannot print with the equipment (network connection problems)........................................ 82
Cannot print with SMB print................................................................................................. 82
Cannot print properly with AppleTalk print........................................................................... 82
Client Problems ..................................................................................................................... 83
Checking the client status.................................................................................................... 83
Hardware Problems................................................................................................................ 84
Startup page not printed ...................................................................................................... 84
Print jobs not output ............................................................................................................ 84
Chapter 4 TROUBLESHOOTING FOR SCANNING
Scanning Problems ................................................................................................................ 86
Cannot E-mail my scans...................................................................................................... 86
Cannot find the data saved in the shared folder.................................................................. 86
Chapter 5 TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 88
e-Filing Web Utility terminates the session.......................................................................... 88
Numerous sub windows repeatedly appear ........................................................................ 88
Displaying the items in the Contents Frame takes a long time............................................ 88
Error messages ................................................................................................................... 89
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 92
Cannot locate the equipment in the network ....................................................................... 92
Cannot locate the equipment with Local Discovery............................................................. 93
Equipment does not respond to ping command .................................................................. 94
LDAP Search and Authentication Problems........................................................................ 95
Network shutdown occurs or touch panel disabled after LDAP search............................... 95
LDAP authentication takes a long time................................................................................ 95
Printing Problems (Network Related) ................................................................................... 96
SMB print and Point&Print in a Windows operating system environment ........................... 96
Raw TCP or LPR print in a Windows operating system environment ................................. 96
IPP print in a Windows operating system environment ....................................................... 97
Novell print in a NetWare environment................................................................................ 97
Macintosh environment ....................................................................................................... 98
UNIX/Linux environment...................................................................................................... 98
Network Fax (N/W-Fax) Driver Problems.............................................................................. 99
N/W-Fax Driver Installation Error Messages ....................................................................... 99
N/W-Fax Driver General Errors ......................................................................................... 100