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If something goes wrong
RG 5.375 x 8.375 ver 2.3.4
5 Turn off your computer according to the instructions in “Turn Off or
Shut down command” in your electronic user’s guide.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal operation,”
you should record the details of the message and consult the software
manufacturer.
To record the details, click the Details button and copy the text the
operating system displays. The Details button displays information that the
software manufacturer needs to help you solve your problem.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cable properly or
installed a charged battery.
Press and hold down the power button until the on/off light changes to
green.
If you are using the AC adapter, check that the wall outlet is working by
plugging in another device, such as a lamp.
The computer starts but, when you press a key, nothing
happens.
You probably have a software or resource conflict. To clear the condition,
press Ctrl, Alt and Del simultaneously, then select Shutdown and Restart.
Clearing the condition may get the computer running, but it will not solve a
resource conflict. Read the documentation that came with the conflicting
device and “Resolving a hardware conflict” in the electronic user’s guide.
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numeric keypad or cursor control light
is on, press Fn and F10 simultaneously to turn off the cursor control light or
press Fn and F11 simultaneously to turn off the numeric keypad light.
If the problem occurs when both the keypad overlays are off, make sure the
software you are using is not remapping the keyboard. Refer to the
software’s documentation and check that the program does not assign
different meanings to any of the keys.
Display problems
The display is blank.
Display Auto Off may be in effect. Press any key to activate the screen.
You may have activated the instant password feature by pressing Fn and F1
simultaneously.
If you have registered a password, press the Enter key, type the password
and press Enter. If no password is registered, press Enter. The screen
reactivates and allows you to continue working.