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Troubleshooting at Network Printing Setups 43
Equipment detection and printing check
When a computer cannot detect this equipment through a network or when network printing is
disabled, see the following items to solve the problem:
If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized
dealer for further assistance.
Cannot see this equipment
Problem description
After configuring this equipment, you cannot detect it over the network. This could be the result
of configuration conflicts within this equipment, but is more likely to be caused by network con-
figuration errors.
The checklist below helps you identify the cause of the error and search for more information
about resolving it.
No Check... Yes No For Instruction, Go To...
1 Did a startup page print out?
If not, wait until the commu-
nication comes online.
Examine the protocol set-
tings that print out on the
startup page. Are they cor-
rect?
Next Step
Set up the proper protocols.
2 Print out a configuration
page. Make sure there are
not any discrepancies or
inconsistencies between the
current network settings
and your network environ-
ment. Change the network
settings, if necessary. Use
the Find Computer utility
from your Windows com-
puter to locate this equip-
ment by its device name.
Can you find this equip-
ment?
Next Step
Set up the proper protocol if
required.
Once you find this equipment,
configure the port that it is
mapped correctly to the device.
3 Can you locate other com-
puters that are in the same
network as this equipment?
Next Step
Check the network settings on the
client computer to make sure they
are compatible with the network
settings on this equipment.
4 Check link LED activity on
the hub and/or NIC of this
equipment and the client
machine. Do the hardware
components appear to be
functioning properly?
Next Step
Contact your TOSHIBA service
representative.