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6 TROUBLESHOOTING
170 When This Message Appears
When This Message Appears
A message appears when a problem occurs on the equipment. Check the items on the list below
and take a countermeasure accordingly.
Message Meaning Countermeasure
Misfeed in *** This appears when an origi-
nal or a sheet of copy paper
is jammed at the place indi-
cated by “***”.
Remove any jammed paper.
P.172 “Paper Jams”
Close *** This appears when any
cover of the equipment indi-
cated by “***” is not securely
closed.
Close the cover securely.
CASSETTE * empty This appears when the paper
in a drawer indicated by “***”
has run out.
Set paper in the drawer.
P.37 “Placing paper in drawers”
Count over The number of pages
scanned has exceeded the
maximum value (250
sheets).
Select “Print” on the LCD screen to copy
the data scanned so far. Select “Cancel
job” to delete all the data scanned so far.
Call for service This appears when the repair
or adjustment by your ser-
vice technician is needed.
Contact your service representative.
When the [8] key of the digital keys and
the [CLEAR/STOP] button are pressed
simultaneously, an error code (consisting
of a letter of the alphabet and numbers)
appears on the display. Contact your ser-
vice technician with this code.
Never attempt to repair, disassemble
or modify the equipment by yourself.
This could cause an electric shock, a fire
or serious injury. Contact your service
representative when the equipment is in
an abnormal condition or any malfunction
is found.
Time for maintenance This appears when the main-
tenance by your service
technician is needed.
Contact your service representative.
BYPASS empty Paper set on the bypass tray
has run out.
Place paper on the bypass tray.
P.59 “Using Bypass Tray”
Toner is low There is only a little toner
remaining in the toner car-
tridge.
There is still a little toner remaining in the
toner cartridge. Do not replace the toner
cartridge until “Toner empty” appears on
the display.
y The message may not appear
because the toner remaining in the
cartridge does not lie evenly.
y When the message appears, it is
advisable to purchase a new
TOSHIBA-recommended cartridge to
prepare for its replacement.