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Before calling service personnel
If you think something is wrong, check the followings before contacting customer service.
Please see “Trouble indications” as well.
p.39
If This Happens Check
No power Is the power cord plugged in? Is it connected to the
projector?
Is the lamp cover attached properly?
Power goes out during
use
Is the ambient temperature high?
p.39
Is the air intake or air exhaust blocked?
p.39
No picture Is the input source selected correctly? (When [Input
search] is [Off]).
p.24
Is the mute function on?
p.27
Is the brightness setting minimized?
p.30
Are the connections set up correctly?
p.21
Are all the connected devices functioning properly?
No audio Is the mute function on?
p.27
Is the volume setting minimized?
p.25
Are the connections set up correctly?
p.21
Are all the connected devices functioning properly?
Picture not displayed
correctly
Is the input signal supported by the projector?
p.42
Is there something generating an abnormal video sig-
nal, for instance the video tape?
Picture blurred
Part of picture out of
focus
Is the lens dirty?
p.38
Is the lens focus adjusted optimally?
p.25
Is the projection distance within the projector’s supported
range?
p.20
Is the projector’s screen placement angle tilted too far?
p.20
Are the sharpness or sampling phase adjustments off?
Image is dark Are the brightness or contrast adjustments off?
Is the lamp nearing the end of its service life?
Colors too light
Bad shading
Are the color, tint adjustments off?
p.30
Is the screen dirty?
Is the lamp nearing the end of its service life?
p.34
Remote control doesn’t
work
Is the remote control’s battery drained?
Is the battery inserted into the remote control correctly?
p.18
Is the remote control being used within the effective
range?
p.18
Are there any obstructions between the remote control
and projector?
Are there any fluorescent or other bright lights shining
at the projector’s infrared remote sensor?