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If Something Goes Wrong
ExpressCard
®
problems
Resolving ExpressCard
®
problems
Here are some common problems and their solutions:
The slot appears to be dead. ExpressCards
®
that
used to work no longer work.
Check the ExpressCard
®
status:
1 From the Start screen, type Device.
The search feature appears.
2 Click or touch
Settings, and then Device Manager.
3 Double-click the appropriate ExpressCard
®
, which will
be listed under one of the categories shown, for
example: Disk drives, Network adapters, Other, etc.
The operating system displays your ExpressCard’s
Properties dialog box, which contains information about
your ExpressCard
®
configuration and status.
The computer stops working (hangs) when you
insert an ExpressCard
®
.
1 If the ExpressCard
®
causes the system to hang, hold
down the ON/OFF button until the computer shuts down
(approximately 10 seconds).
2 Restart the computer and press the
F8 key immediately
after pressing the ON/OFF button.
3 From the menu, select
Safe Mode.
4 From the Start screen, type
Device after the computer
starts.
5 Click or touch
Settings, and then Device Manager.
6 Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do
one of the following:
❖ If there is a resource conflict, right-click the item
marked with the yellow exclamation point and select
Uninstall from the menu, and then proceed to
step 7.
❖ If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting
assistance.
7 Click or touch
OK to confirm the uninstall.