Toshiba Qosmio F50 Laptop User Manual


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TroubleshootingProcedures
QOSMIOF50-QOSMIOF55-DYNABOOKQOSMIOF50SeriesMaintenanceManual
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Figure2-24E-SATAtroubleshootingprocess
Todetermineifthecomputer’sE-SATAsystemisfunctioningproperly,performthe
followingprocedures.Figure2-24outlinestheprocess.StartwithProcedure1andcontinue
withtheotherproceduresasinstructed.
Procedure1: E-SATAdevicecheck
Procedure2: WindowsApplicationcheck
Procedure3: Connectionandreplacementcheck
Procedure1 E-SATAdevicecheck
ConnectanE-SATAdevicetothecomputer’sE-SATAport,thenbootthecomputerfor
WindowsVista.ThecomputershouldautomaticallydetecttheE-SATAdevice.Check
whetherthedevicecantransmitdatatothecomputer.
Ifthedeviceisabletocommunicatewiththecomputer,theproblemmaybeintermittentor
connectionsmaybefaulty.GotoProcedure2.
Ifcommunicationisimpaired,theremaybeafaultyconnection.GotoProcedure3.
Procedure2 WindowsApplicationcheck
RuntheWindowsApplication,whichwillautomaticallyexecutetheE-SATAporttestfor
transmission,TestsandDiagnosticsformoreinformationonhowtoruntheprogram.
Ifanerrorislocated,gotoProcedure3.Ifanerrordoesnotoccur,theE-SATAportis
functioningproperly.
Procedure3 Connectionandreplacementcheck
Thetransmissioncablemaybedamagedortheconnectionsmaybeloose.PerformCheck1:
Check1 MakesurethetransmissioncableisfirmlypluggedintoboththeE-SATA-
compatibledeviceandtheE-SATAportofthecomputer.Ifthecableisconnected
correctly,gotoCheck2.
Check2 MakesuretheE-SATAportisfirmlysecuredtothesystemboardofthe
computer.Ifthemalfunctionpersists,gotoCheck3.
Check3 Thetransmissioncablemaybedamaged.Replacewithagoodcable.Ifthe
malfunctionpersists,gotoCheck4
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