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If Something Goes Wrong
Memory problems
Checking device properties
Device Manager provides a way to view the properties of a
device. Properties include the name of the manufacturer, the
type of device, the drivers installed, and the system
resources assigned to the device.
To check a device’s properties:
1 From the Start screen, type
Device.
The search feature appears.
2 Click or touch
Settings.
3 From the list of device(s), click or touch
Device
Manger.
4 To view the device(s) installed, double-click or touch the
device type.
The operating system displays the device Properties
dialog box, which provides an array of tabs. They may
include:
❖ The
General tab, which provides basic information
about the device.
❖ The
Resources tab, which lists resources assigned
to the device. This tab does not appear if the device
is not using resources.
❖ The
Driver tab, which displays the drivers being
used by the device. This tab also provides options
for updating the driver or rolling back the driver in
case the new version is causing a problem.
The tabs that appear in the dialog box vary from one
device to another.
For more information about Device Manager, refer to
Windows
®
online Help.
Memory problems
Incorrectly connected or faulty memory modules may cause
errors that seem to be hardware or even software related. It
is worthwhile checking for these first:
1 From the Start or Desktop screen, move your pointer to
the upper-right corner of the screen or swipe in from the
right edge
2 When the Windows
®
charms appear, click or touch the
Settings ( ) charm.