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If Something Goes Wrong
Disk or storage drive problems
4 In the pop-up menu, click or touch Properties.
The drive’s Properties box appears.
5 Click or touch the
Tools tab.
6 Click or touch the
Check button.
The Error Checking box appears.
The system will alert you if you need to scan the drive.
7 Even if you do not need to scan the drive for errors you
can scan by clicking or touching
Scan drive.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your computer for a long time, your
files may have become fragmented. Run Disk Defragmenter.
To do this:
1 Move your pointer to the upper-right corner of the screen
or swipe in from the right edge. When the Windows
®
charms appear click or touch the
Search ( ) charm,
then click or touch
Settings and, in the Search field,
type
Defragment.
2 Click or touch
Defragment and Optimize Drives.
3 From the Optimize Drives menu click or touch the drive
you wish to defragment.
4 Click or touch the
Optimize button.
The system will display the status as it optimizes and
defragments the drive.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery
procedures. Many software packages automatically create
backup files.
You may also be able to recover lost data using utility
software. Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that
the hardware configuration meets its needs.