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Standard Transaction Processing
1. The first thing you'll need to do is select the type of transaction you would like to process. This
can be done by touching the transaction type button at the top-left of the main transaction
screen (shown as Sale in the screenshot above). The following list details each type of
transaction available in PAYware Mobile.
• Sale– A Sale transaction decreases the cardholder's open to buy. It authorizes a transfer of
funds from the cardholder's account to your account through your credit card processor.
• Pre-Auth – A Pre-Auth reduces a cardholder's account's limit to buy for a predetermined
amount of time based in on the cardholder’s issuer. A Pre-Auth is the first half of a sale. A
Pre-Auth specifies that amount to be set aside for a potential transfer of funds. The funds
are not transferred at batch settlement/close unless a Completion is performed. As
previously mentioned, there is a time limit on a Pre-Auth's usability. The processor
determines the time limit, which is around 7 days, for honoring the authorization. You
should contact your merchant service provider/credit card processing company for the
exact time. Pre-Auth transactions can be used if you are ready to authorize the card, but
will be shipping it the product at a later time. When you actually ship the product, you
would then perform a Completion transaction.
• Voice-Auth – There may be times when you will not be able to receive an authorization (due
to connectivity issues). Your merchant account provider will give you a number to call to
receive verbal authorizations during those times. Even though your merchant account
provider has verbally authorized your transaction, you still must enter it into PAYware
Mobile to mark it for settlement. Use the Voice-Auth transaction type to enter the
PAYware Mobile 1.0004 – User Guide 06/22/2010 Page 18 of 34