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DSL Modem User Manual
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Chapter 8 Troubleshooting
s Ensure the browser is not set to “Never dial a connection” and there are no
previous LAN settings.
To check this, go to Start, Settings, Control Panel. In the Control Panel,
double-click Internet Options. When the “Internet Properties” window
appears, ensure that the “Never dial a connection” option is not activated,
then click LAN Settings. When the “Local Area Network (LAN) Settings”
window appears, ensure that no settings are activated. If there are settings
activated, deactivate them.
s Shutdown and restart the computer. After the computer restarts, unplug the
power cord from the Modem and plug it back in. When the lights glow solid
green, try accessing the Internet.
Time out error occurs when entering a URL or IP Address
s Verify all the computers are working properly.
s
Ensure the IP settings are correct.
s Ensure the Modem is on and connected properly.
s Verify the Modem’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
s Check the cable/DSL modem by attempting to connect to the Internet.
Frequently Asked Questions
This section includes a list of questions concerning the Modem, and answers to
those questions.
General
I have run out of Ethernet ports on my Modem. How do I add
more computers?
Plugging in an Ethernet hub or switch expands the number of ports on the
Modem. Run a standard Ethernet cable from the “Uplink” port of the new hub
or switch to an Ethernet port on the Modem.