Troubleshooting
106
NOTE
You can also reboot by removing the power source for ten seconds, and
then restoring power.
What do the ON and MODE lights signify on the SOHO?
When the ON light is illuminated, the SOHO has power. When the
MODE light is illuminated, the SOHO is operational.
If the ON light is blinking it is indicative of a couple of concerns:
• If the MODE light is off than the unit is running through it’s
boot process and the ON light will cease blinking when the
process is complete.
• If the MODE light is illuminated then the unit is running
from it’s backup flash memory. You should be able to
connect to the unit from a computer on one of the four
(numbered 1-4) Ethernet ports and reload the configuration.
If the MODE light is blinking it is indicative of a couple of concerns:
• The unit required a DHCP assigned IP address for the
External interface (WAN) port but did not receive it.
• The External interface (WAN port) is not connected to
another device, the physical connection is faulty, or the other
device is not operating properly.
How do I register my SOHO?
Registering your WatchGuard SOHO ensures that you receive all
LiveSecurity alerts and software updates as soon as they are