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CONFIGURING SETTINGS
84
WD MY CLOUD PERSONAL CLOUD STORAGE
USER MANUAL
System Factory Restore
Note: For information about using the Reset button to return the password and
network mode to factory settings, see “Resetting the WD My Cloud
Device” on page 119.
In this section of the Settings page, the Administrator can choose a system only, a quick, or
a full factory restore.
As an administrator, you can restore the WD My Cloud device to its original, default settings,
as well as wipe out all data securely. Three restore operations are available:
System Only: Changes all settings back to the factory default values, makes private shares
public, and returns the administrator password to none. Your content remains untouched
and intact.
Note: You can also do a system restore physically. See “Resetting the WD My
Cloud Device” on page 119.
Quick Restore: Reverts all settings to their factory default values, deletes data in shares
and sets the shares back to factory defaults, resets the WD My Cloud system, and erases
the drive. It takes several minutes.
Full Restore: Reverts all settings to their default values and permanently overwrites or
erases all user data and shares. It could take several hours for the process to complete.
To restore the WD My Cloud device:
1. In the System Factory Restore section, click the desired type of restore: System
Only, Quick Restore or Full Restore.
2. When asked to confirm the action, click Yes.
3. When the progress bar displays, if you selected Full Restore in step 1, but you change
your mind, click Switch to Quick to start a Quick Restore from the beginning.
Important: You might want to export and save the device's current configuration
before restoring factory default settings so that you can import it
afterwards. Note that importing a configuration in this case does not
restore shares or users.
If you want to restore the complete contents of a WD My Cloud device,
including user settings, backups, and data, use the safepoint feature
described on “About Safepoints” on page 93. A restore disrupts service
to users currently accessing your cloud.
WARNING! Do not unplug your WD My Cloud device while a restore is in
progress.
WARNING! Interrupting the factory restore process may damage the
WD My Cloud device. Wait until after the reboot to use the device
again.