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Troubleshooting Guide xiii
Introduction
This guide describes how to solve some specific problems that
may occur when you are using the Xerox DocuPrint 4050/4090
NPS/IPS.
About this guide
This guide is designed for Xerox DocuPrint 4050 and 4090 NPS/
IPS operators whose job consists of the routine operation of one
of these systems.
Users should have an understanding of printer controller
operations.
Before using this guide, become familiar with its contents and
conventions.
Contents
This section lists the contents of this guide:
• Chapter 1, “Calling for service,” describes the information to
have on hand when calling for support service.
• Chapter 2, “Troubleshooting Xerox Client Software
installation,” provides solutions to common problems with
software installation.
• Chapter 3, “Troubleshooting a Novell implementation,”
describes some ways to troubleshoot a Novell
implementation by viewing log messages.
• Chapter 4, “Clearing paper misfeeds and jams,” illustrates
how to clear paper misfeeds and jams from various parts of
the paper path.
• Chapter 5, “Optimizing print quality,” discusses methods of
checking and improving print quality.