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User Guide
57
Print Quality Supplies
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Toner appears to be pulled off the
print, or is easy to rub or scratch
off.
1.
Make sure that the paper you are
using is the correct type for the
printer and is correctly loaded in
the printer in the correct tray. From
the front panel’s Printable Pages
Menu, select Print Paper Tips Page.
2.
Make sure that the paper loaded in
the tray matches the paper type
selected on the printer’s front
panel.
3.
If the problem continues, set the
paper type in the front panel to the
next heaviest type of paper than
what you are using. Below is a list
of paper types from the heaviest
weight to the lightest:
Thick Cover/Index
Thin Cover/Index
Heavy Laser Paper
Laser Paper
Note: To access the Tray Setup Menu in
the front panel, reinsert the paper loaded
in the Multi-Purpose Tray (MPT) or pull
out and reinsert the Universal Tray.
When using the Multi-Purpose Tray
(MPT) and Tray 1, the front panel always
prompts you to select the paper type.
When using trays 2-4, the front panel
only prompts you to select the paper
type when you have previously selected
Heavy Laser Paper.
Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies
0806-42