Doc# 27-0023UM Rev 1.0 Issued 09/04
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APPENDIX
Z Microsystems provides a Preferred Service Plan under which Z Microsystems will repair
or replace and return a defective product to the customer within one week of Z Microsys-
tems’ receipt of the defective product.
1-90 days - Z AirSpare Service
91-365 days - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
• Guaranteed One Week Turnaround
2nd year - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
• Guaranteed One Week Turnaround
3rd year - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates
• Guaranteed One Week Turnaround
Z Preferred Warranty